Privacy & Policy

Açaí Berry Fashion respects the privacy rights of its online visitors and is committed to providing you with a secure online environment. The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the website. We collect the following types of information from our customers: your name, email address, zip code, country, IP address, browser information, and, if you make a purchase through our website, your credit card number, credit card security code, expiration date, billing address, and shipping address. You can choose not to provide us with certain information, but then you may not be able to complete a purchase through the website. The personal Information you provide is used for such purposes as allowing you to purchase items, improving the content of the website, customizing the advertising and content you see, and communicating with you about specials and new features.

Cookies

Like most websites, we may place cookies on your computer to collect information about how you use our website. The information that we collect about you through cookies is not personally identifiable. A cookie is a small file containing a string of characters that uniquely identifies your browser. We use cookies for a variety of purposes, such as to improve the quality of our services and the design and content of our websites; to track user trends; to enable us to provide a more personalized experience when you browse our websites; and keep you up to date on products, promotions, and other email communications that may be of interest. Cookies may help us collect information about the browser types, pages visited, purchases made, date and time of your visit, and other click-stream data. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to be alerted when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

E-mail Communications:

We may receive a confirmation when you open an email from us. Açaí Berry Fashion uses this confirmation to make emails more interesting and helpful and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by making a modification on your account page, or by using the "Unsubscribe" feature in any email we send to you.

We do not direct any of our content specifically to children. Users of our website are required to be at least 18 years old, and any user under 18 is not an authorized user. We are very sensitive to your privacy concerns. If you have any questions or comments regarding our Privacy Policy, please e-mail us at contact@acaiberryfashion.com.

This Privacy Policy may be modified from time to time; notice of changes will appear on this page. Any such changes will be prospective, never retroactive.

Returns, Exchanges & Cancellations

We will make every effort to accommodate changes to or cancellations of orders that have not yet shipped. If you are not completely satisfied with your purchase, you may return the item in its original condition (unwashed, unworn and with original sales tag attached), filled out customer return/exchange form and proof of purchase within 30 days. Once we receive your shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling, within 5 business days. For exchanges it will be necessary for us to process your exchange as a refund followed by a new order. All sale items with promotion discount code are final and can be returns as new for store credits only.

Products purchased on the affordable category we do not exchange or refund. However, simply return your package by following the normal return procedure. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. 

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